Privacy Policy

Smart Commercial Building Management System - Eco Building Management

Last Updated: 2025/12/26

At Eco Building Management, we are committed to protecting your privacy and securing your personal data.

1. About Our System

Eco Building Management is a comprehensive commercial building management system designed to facilitate the management of:

  • Companies & Offices: Managing tenant company data and various office spaces
  • Employees & Users: Managing employee accounts and their permissions
  • Maintenance Requests: Submitting and tracking facility maintenance requests
  • Visitor Management: Registering and managing guest and client visits
  • Announcements & Events: Publishing important announcements and managing events

2. Data We Collect

Company Data:
  • Company name
  • Floor and office numbers
  • Contact information
  • Responsible manager details
User Data:
  • Full name
  • Email address
  • Phone number
  • Position and permissions
Maintenance Data:
  • Request type and category
  • Problem description
  • Request status
  • Submission and completion dates
Visitor Data:
  • Visitor name
  • Visiting entity
  • Entry and exit times
  • Purpose of visit

3. How We Use Your Data

We use the collected data to achieve the following objectives:

  • Building Management: Organizing and managing daily operations of the building and companies
  • Maintenance Services: Processing and tracking maintenance requests efficiently
  • Security: Monitoring visitor entry and exit to ensure building security
  • Communication: Sending important announcements and updates
  • Analysis: Improving the quality of services provided
  • Compliance: Adhering to local laws and regulations

4. Data Protection & Security

Encryption:

All sensitive data is protected with high-level SSL/TLS encryption

Access Control:

Advanced permission system ensures only authorized personnel access data

Backup:

Regular encrypted backups to ensure no data loss

Monitoring:

Continuous system monitoring to detect any intrusion attempts

5. Data Sharing

We do not share your personal data with third parties except in the following cases:

  • With Your Explicit Consent: When you provide clear permission to do so
  • Legal Purposes: When requested by competent authorities
  • Service Providers: With trusted partners who help us operate the system
  • Emergency Situations: To protect the safety of persons or property

6. Your Data Rights

  • Access: Request a copy of your stored data
  • Correction: Correct any inaccurate information
  • Deletion: Request deletion of your data in certain cases
  • Restriction: Restrict processing of your data
  • Portability: Obtain your data in a portable format
  • Objection: Object to processing of your data

7. Cookies & Tracking

We use cookies and similar technologies to improve your system experience by:

  • Saving your preferences and settings
  • Automatic login (if you choose this option)
  • Analyzing system performance and improving it
  • Providing additional security features

8. Data Retention

We retain data for the following periods:

  • Active User Data: Throughout the period of system use
  • Maintenance Records: 5 years for warranty and follow-up purposes
  • Visitor Records: One year for security purposes
  • Deleted Data: 30 days in backups only

9. Privacy Policy Updates

We may update this privacy policy from time to time to reflect changes in our services or applicable laws. We will notify you of any material changes via email or system notification.

Contact Us

Email:

[email protected]

Support Phone:

+966 11 123 4567

Address:

Kingdom of Saudi Arabia
Riyadh, Al-Malaz District
Prince Abdullah bin Abdulrahman Street

Business Hours:

Sunday - Thursday: 8:00 AM - 5:00 PM

Or you can return to:

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